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Terms & Conditions

Terms And Conditions

Introduction and General Terms

Welcome to Bashirco. The following terms and conditions govern the use and access to the Bashirco website. The terms in this agreement are defined as follows:

  • "Bashirco": Refers to Medical & Pharmaceutical Services Bashir Skakib Al-Jabri & Co. Ltd.
  • "Website": Refers to the Bashirco platform, including all pages, links, tools, and services offered by the site.
  • "Client": Refers to any individual or legal entity requesting services from the website.
  • "Agreement": Refers to these terms and conditions governing the client's use of the Bashirco website.

By using the website, the client acknowledges that they have read, understood, and accepted these terms and conditions, and agree to comply with them. This acceptance indicates the client's full legal capacity to engage with the terms of this agreement and the specific conditions set by Medical & Pharmaceutical Services Bashir Skakib Al-Jabri & Co. Ltd.

Your Account and Registration Obligations

By registering on the site, you agree to provide accurate information and create a username and password for access. Upon approval, you become a member and agree to:

  • Maintain the confidentiality of your account and password.
  • Control who can access your account.
  • Immediately notify the site or Bashirco of any unauthorized use or breach of your account.

Failure to report a breach relieves the site and Bashirco of responsibility for any resulting losses. You are liable for any unauthorized use of your account and must compensate the site or Bashirco for any resulting damages.

You confirm that the information provided is accurate and agree to keep it up-to-date. If false or outdated information is submitted, or the user agreement is violated, the site or Bashirco may suspend or terminate your account.

The site or Bashirco may request additional information to verify your identity or account ownership, especially if the account represents a business. Failure to provide requested information may result in account suspension or termination. The site reserves the right to cancel inactive or unverified accounts at any time.

Electronic Communications

The client agrees that communication will occur via email, promotional announcements on the site, or mobile notifications. All electronic communications, including agreements and statements, meet legal requirements. During membership, the site and/or Bashirco may send promotional emails about updates and promotions. You may opt out of these emails by clicking the unsubscribe option provided in the messages.

Modifications to the User Agreement

The client understands that the site and/or Bashirco may modify the user agreement at any time, and such changes take effect immediately. You will be notified via announcements on the site. The client acknowledges that the site is not an auction or bank, but an online store selling products and services.

Fees and Costs

Bashirco does not offer marketplace, auction, or banking services. Membership is free, and no fees are charged for browsing or purchasing products.

Personal Information and Transaction Details

The client grants the site and/or Bashirco an unrestricted, perpetual, royalty-free license to use any information provided during registration, bidding, or purchasing. This information is used to operate and promote the site as per the user agreement. The client is solely responsible for the content they provide, while the site and/or Bashirco facilitate its display.

Client Responsibilities

  • You confirm that you are at least 18 years old and accountable for your actions.
  • If representing an institution, you have the authority to act on its behalf.
  • You will comply with all terms of use.
  • You will not collect other users' personal information, such as email addresses.

Intellectual Property Rights

All content on the site, including text, designs, logos, icons, product information, images, audio, digital downloads, and software, is owned by Bashirco, its users, partners, or licensors and is protected by intellectual property laws. The compilation of content on the site is the exclusive property of Bashirco and is protected by copyright and trademark laws.

Trademarks

Bashirco's logos, including "Bashirco Points" and "Get 50 Riyals," are registered or unregistered trademarks protected by international laws. These trademarks may not be used for products or services outside Bashirco. Other trademarks appearing on the site belong to their respective owners and are protected by intellectual property laws.

Damages to Bashirco

If a violation of the user agreement or intellectual property rights occurs, report it to the site. If confirmed, Bashirco may suspend or block user access, cancel membership, or remove content. Bashirco may take legal or technical action against users who cause harm, violate agreements, or introduce harmful software to the site. Displaying links or addresses outside the site is prohibited and may result in damages.

Buyer Protection and Return Policy

The Buyer Protection Program ensures that purchases are protected. If an item is received that is incorrect, damaged, or not functional, the buyer may return it within 7 days for a full refund, as long as it remains in its original condition and packaging. Refunds are issued under the terms set by the site or Bashirco.

Order Acceptance and Cancellation

The site reserves the right to refuse or cancel any order. Additional information may be requested from buyers, such as contact details or payment verification. Orders may be canceled if the buyer does not respond to confirmation requests. Orders paid by cash on delivery are not confirmed until accepted by the site. Unconfirmed orders may be canceled after a set period.

Bashirco Responsibility

Bashirco operates solely as an electronic store, allowing clients to purchase goods. The client agrees not to hold Bashirco responsible for user opinions or interactions regarding products. Bashirco is neither the supplier nor manufacturer of products sold on the site and does not guarantee supplier compliance with any regulatory approvals, such as those from the Food and Drug Authority or customs. Legal accountability for products lies with the supplier, not Bashirco.

Bashirco is not liable for external links displayed on the site and does not guarantee their safety from viruses. The site is not responsible for any claims arising from errors, omissions, or third-party actions. Bashirco disclaims responsibility for financial losses, reputation damage, or other consequences resulting from misuse or inability to use the site. The client waives any claims against Bashirco and its representatives arising from other users’ actions on the site.

Confidentiality

Bashirco takes reasonable physical, organizational, and technological measures to protect your personal information, but confidentiality on the internet cannot be guaranteed. Bashirco may share your contact details with relevant parties to complete transactions. Bashirco does not control third-party actions or links and is not liable for their content. The client acknowledges that Bashirco may use their personal information for service provision and marketing purposes, as outlined in the privacy policy.

Breach of User Agreement

Bashirco reserves the right to restrict your activity, remove listings, and suspend or terminate your membership without liability if you violate the user agreement, provide unverifiable information, or cause legal issues. Suspended users may be reinstated at Bashirco's discretion, but permanently suspended members cannot re-register or use the site without permission.

Bashirco retains the right to recover any financial losses or damages resulting from violations of the user agreement and may pursue legal action in the Kingdom of Saudi Arabia. Failure to enforce all violations does not waive Bashirco's right to take action.

Providing Feedback

Bashirco encourages buyers to leave feedback after each transaction to help others understand previous customer experiences. Your feedback will be displayed with your username on the site. You agree not to post offensive, derogatory, or sarcastic feedback, nor use feedback to promote sales outside the site. Continued negative feedback may result in cancellation of your membership.

Canceling Access and Membership

Bashirco reserves the right to suspend or cancel your membership and access to the site at any time, for any reason, and without notice, without affecting its ability to pursue other legal rights.

Limiting Responsibilities

As allowed by law, Bashirco, its employees, agents, and affiliates are not liable for any direct or indirect damages resulting from your use of the site. If dissatisfied, your remedy is to stop using the site. You agree that any unauthorized use of the site due to your negligence will cause harm to Bashirco, and they may take appropriate action according to the user agreement.

Security

You agree to indemnify Bashirco, its employees, agents, and affiliates from any claims, losses, or expenses arising from your violation of the user agreement or breach of any law.

Relationship and Notifications

No provision of this agreement establishes a partnership or grants you authority to bind Bashirco. Notifications to Bashirco must be sent via email, and responses will follow the same method. Notifications to you will be sent via email or announced on the site and will be considered received within 72 hours.

Transfer of Rights and Obligations

Bashirco may transfer its rights and obligations under this agreement to third parties without your consent. You cannot transfer your rights and obligations to others without prior written approval from Bashirco.

General Information

If any part of this agreement is deemed invalid, the remaining clauses will remain in effect. This agreement outlines all terms between you and Bashirco. Non-parties to this agreement cannot enforce its terms. If the agreement is translated into another language, the Arabic version prevails.

Governing Law

This agreement is governed by the laws of the Kingdom of Saudi Arabia and is subject to the jurisdiction of its courts.

Reporting Intellectual Property Infringement

Bashirco respects intellectual property rights. If you believe your work has been infringed, contact us at support@bashirco.com.sa.