Privacy Policy

We take your privacy very seriously and treat all your personal information as confidential. This policy relates to your use of this website, the data you provide to us, and our use of that data.

Generally, you can use our website without providing any personal information unless we ask you to provide personal data (such as your name, address, or email address), which is voluntary. This data will not be disclosed to third parties without your explicit consent.

Personal Information

When you shop on this site, you may be asked to enter your personal information, such as your name, email address, billing address, delivery address, phone number, product selection, and password. Basic personal details, including your name and email address, are also required when you register to receive our email newsletter.

We may request your date of birth (optional), which will be used to verify if you wish to make changes to your account or order by phone.

We do not retain credit card data.

We may need to collect your information if you wish to place an order for an item from our site. We collect the necessary data to secure any potential claims that may arise later and to provide you with our available services. With your consent, we may contact you via email to inform you about our products and services. If you prefer not to receive any marketing communications from us, you can unsubscribe at any time.

Disclosure to Third Parties

You may be contacted on your phone number to inform you of any updates regarding your order status or to announce our latest promotions and offers.

We may pass your name and address to a third party to deliver the product to you (e.g., a courier company) or to help us collect payments from you or to analyze data and provide us with marketing information or assist in customer service.

We may also share information with third parties for fraud protection and credit risk reduction. Except as outlined in this privacy policy, we will not sell or disclose your personal data to third parties without obtaining your prior consent unless necessary for the purposes outlined in this privacy policy or as required by law.

My Account at Bashirco

Your order details may be stored with us, but for security reasons, they cannot be retrieved directly by us. However, you can access this information by logging into your account on the site. There, you can view the details of your completed, open, and pending orders, manage your address details, bank information, and any newsletter subscriptions. Please handle your account details with confidentiality and do not make them available to unauthorized third parties. We cannot be held responsible for misuse of passwords unless it is our fault.

Security and Payment (SSL)

Payments made through the site will be processed by our agent. You must only provide accurate and non-misleading information to us or our agent and inform us of any changes.

We utilize advanced security technologies and procedures to prevent unauthorized or unlawful access to your information, as well as to protect against its loss or destruction. When data is collected through our site, we store your personal information in a secure server database. Our servers are protected by firewalls.

When collecting payment card details electronically, we use encryption methods such as Secure Socket Layer (SSL) to safeguard this data. This encryption makes it extremely difficult for any hacker to access or decrypt your information. However, despite our efforts, we cannot guarantee 100% protection against all threats. Therefore, we strongly advise against sending full credit or debit card details through unencrypted electronic communications.

We also maintain a range of physical, electronic, and procedural safeguards for the collection, storage, and disclosure of your information.

Our security protocols may require us to request proof of identity before disclosing any personal information to you. Lastly, it is your responsibility to protect your password and computer from unauthorized access.

Opting Out of Promotional Messages

You can opt out of promotional messages at any time, although we encourage you to stay connected with our great offers. The easiest way to opt out is to click the unsubscribe link at the bottom of our promotional emails, or you can send an email to support@bashirco.com.sa.

Cookies and Web Beacons

We may also collect non-personal information indirectly using "cookies" and "web beacons."

Cookies are small text files placed on your computer, phone, or other device to collect information about your navigation on this site. Cookies are necessary to facilitate navigation and make the user experience more friendly. They do not harm your computer.

We may use tracking cookies that allow us to monitor your usage of Bashirco statistically. This helps us improve our online services and understand the popularity of different content types. For instance, cookies help us recognize you (if you are registered on our site) and remember your preferences (such as language and country).

We do not store sensitive personal information like your address, password, or credit card details in the cookies we use. Additionally, we do not use cookies to target advertisements based on your browsing behavior or for advertising purposes that benefit us or third parties.

The information stored in cookies on our website is used exclusively by us, except for cookies related to Google Analytics, which are used and managed by Google for statistical purposes. Payment process cookies, created only when making a purchase, are analyzed by external companies to ensure the security of payment services.

Additionally, we send a session cookie to your device when you log into Bashirco. Session cookies allow us to determine if you visit multiple pages during the same browsing session without needing to re-enter your login information repeatedly. When you log out or close your browser, session cookies are deleted.

Although most browsers are set to accept cookies by default, you can reset your browser to notify you when you receive a cookie or to refuse cookies altogether. Most browsers provide information on how to adjust these settings in the "Help" section of the toolbar. Please note that if you refuse cookies, you may not be able to log into Bashirco.

The information generated by cookies and web beacons on this site (including your IP address) and the ad display formats from Google may be communicated to Google. Google will not associate your IP address with any other data held by Google.

You can also opt out of the data generated by cookies when using the site (including your IP address) at any time by downloading and installing a browser plug-in.

To cancel your Bashirco account, please contact customer service via WhatsApp or Email.

Our Address

Please send any questions, inquiries, or comments (including regarding intellectual property rights) to: support@bashirco.com.sa or:

Medical & Pharmaceutical Services Bashir Skakib Al-Jabri & Co. Ltd. 4888 Palestine - Al-Rehab - Jeddah (23343) - Kingdom of Saudi Arabia